COVID Coverage Available: See our Coronavirus (COVID-19) Coverage Statement for eligible plan coverage and service requests.
Contact Zurich Travel Assist
When to Contact Travelex’s 24/7 Emergency Assistance Team
Get medical assistance
In the event you or your travel companion sustains a serious injury or develops an illness while travelling with a current Travelex policy, you can get the following types of support:
- medical assistance and consultation
- medical evacuation
- emergency medical payments
- prescription assistance
If you’re a customer who needs emergency medical assistance, call the applicable global phone number above as soon as possible.
Get travel assistance
Travelex provides its customers with 24-hour emergency travel assistance and concierge services for situations that include:
- travel document and ticket replacement
- emergency cash transfer
- language interpretation services
- 24-hour legal assistance