COVID Coverage Available: See our Coronavirus (COVID-19) Coverage Statement for eligible plan coverage and service requests.
How can Travelex help?
Do you have questions about travel insurance, need help making a plan change, or anything in between? Please contact our Customer Service team via email or by calling our toll-free number and we will be happy to assist.
Want to speak with Travelex?1-844-799-0335
(8:00 a.m. to 8:00 p.m. Eastern, Monday - Friday; 12:00 p.m. to 6:00 p.m. Eastern, Saturday)
Need emergency travel assistance?
If you are a Travelex policyholder and need emergency assistance or advice while traveling, please contact our Emergency Assistance team.
Outside of Canada/U.S. (collect):
Get partner assistance
If you would like to become a Travel Agency partner, please complete a brief contact form .
Need to file a complaint?
Visit our complaints page .