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Where it all began
Travelex Insurance Services was founded in 1996 when the Travelex Group purchased the travel insurance distribution services of Mutual of Omaha Companies. Shortly after, Travelex established itself as one of the top travel insurance providers in North America.
A new opportunity
In 2016, Travelex Insurance Services grew its global footprint by becoming a part of Cover-More Group, which is a wholly-owned subsidiary of Zurich Insurance Group. Cover-More Group is Australia’s largest travel insurance, medical assistance, and employee assistance provider. Cover-More Group has a leading market position in Australia and a growing presence in Europe, India, China, Malaysia, Singapore, New Zealand, the United States, and Canada.
Travelex continues to expand and forge ahead in innovation by making its products and services available to more travellers than ever before. Travelex’s long-standing reputation for leading the travel industry with cutting edge enhancements is in direct response to its travellers' needs in the ever-changing marketplace.
The Travelex mission
Travelex’s aim is to be a globally recognized travel insurance provider with heart. This can be accomplished in two ways: first, by providing the best travel protection in the world while remaining true to the company’s Midwestern values; and second, by aiming to make travelling easier, better, and safer for its customers through innovative and highly personalized protection products and services.
Travelex is intent on being the best in the eyes of its customers as they travel and explore the world safely. Travelex encourages customers to dream, explore and travel on with confidence knowing they have a great travel insurance provider by their side every step on their journey.
In Canada, travel insurance products are underwritten by Zurich Insurance Company Ltd (Canadian Branch) to provide travellers with some of the most competitive products in the industry.
Zurich Insurance Group (Zurich), headquartered and founded in Switzerland, is a leading multi-line insurance provider that serves its customers in global and local markets. With approximately 55,000 employees, Zurich provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, including multinational corporations. As per December 31, 2021, the insurance financial strength rating of Zurich Insurance Company Ltd, the main operating entity of the Group, was “AA/Stable” by S&P Global Rating, “Aa3/Stable” by Moody’s, and “A+(Superior)/Stable” by A.M. Best.
Website/Digital Space Administration
Travelex Insurance Services Canada Inc. (Travelex) is a subsidiary of World Travel Protection Canada Inc. (WTP). Both Travelex and WTP are separate legal entities and part of Zurich Insurance Group . The travel insurance product being offered on this website/digital space is underwritten by Zurich Insurance Company Ltd (Canadian Branch).
About Zurich Travel Assist
Zurich Travel Assist as an assistance provider has provided cover to over 16 million business and leisure travellers for specialized services in medical emergency (including evacuation or repatriation), health, travel safety and travel assistance. As a core partner of the International Assistance Group® (IAG), World Travel Assist leverages the local expertise of more than 60 offices worldwide including over 9,700 industry experts to offer customers unparalleled assistance services 24 hours a day, no matter where they are in the world.
About Zurich Canada
Zurich Insurance Company Ltd is a Swiss insurance provider that has served businesses worldwide for over 140 years, including over 90 years in Canada as a licensed Canadian branch (Zurich Canada). They have a proven commitment to delivering reliable and comprehensive insurance solutions to help customers protect themselves from risk.
Travelex Insurance Services Canada Inc. (Travelex) is a registered firm with the Registraire des enterprises Quebec. The registration number is 1176635127. Travelex can be found in the AMF’s Register of Firms and Individuals Authorized to Practice
Travelex is registered to practice in the following sectors in Quebec:
- • Accident and sickness insurance
- • Insurance of persons