We are no longer offering sales in Canada, but you can still submit a claim if you have an active policy. If you need emergency assistance while on your trip, please visit our Emergency Assistance page. If you have questions about an existing policy, please visit our Customer Service page.
How can Travelex help?
Do you have questions about travel insurance, need help making a plan change, or anything in between? Please contact our Customer Service team via email or by calling our toll-free number and we will be happy to assist.
Want to speak with Travelex?
1-844-799-0335(8:00 a.m. to 8:00 p.m. Eastern, Monday - Friday)
Need emergency travel assistance?
If you are a Travelex policyholder and need emergency assistance or advice while traveling, please contact our Emergency Assistance team.
Canada/U.S. (toll-free):
1-888-444-2401
Outside of Canada/U.S. (collect):
1-416-260-4754
Need to file a complaint?
Visit our complaints page .