We are no longer offering sales in Canada, but you can still submit a claim if you have an active policy. If you need emergency assistance while on your trip, please visit our Emergency Assistance page. If you have questions about an existing policy, please visit our Customer Service page.
Contact our claims team directly
Click the link below to start the claims process or check the status of an existing claim. If you are starting a new claim, make sure you have your policy number, travel documents, and receipts handy.
Start HereContact our claims team about a claim
Prefer to speak to someone about opening a new claim or understand the status of an existing claim? You can contact the claims team using the details below.
Phone: 1-844-799-0336 (7:00 a.m. to 7:00 p.m. CT, Monday - Friday)
Email: claims@zurichtravelassist.ca