COVID Coverage Available: See our Coronavirus (COVID-19) Coverage Statement for eligible plan coverage and service requests.
Frequently Asked Questions
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Who can buy Travelex travel insurance?
Travelex Insurance provides travel insurance for Canadians looking to protect both domestic (outside your province of residence) and international trips. However, to purchase either a single or multi-trip Travelex Insurance policy, Canadian travellers must meet some eligibility requirements.
You’re eligible to buy Travelex travel insurance if you:
are a resident of Canada and covered under a government health insurance plan for the entire duration of your trip
are at least thirty (30) days of age but less than seventy-five (75) years of age
have not been advised by a physician to avoid travel at this time
do not have a terminal illness for which a physician has estimated you have less than six (6) months to live
do not have metastatic cancer (cancer that has spread from the original site to another place in your body)
do not require kidney dialysis
have not been prescribed or used home oxygen in the last twelve (12) months
have never had bone marrow, stem cell or organ transplant (except corneal transplant)
have accurately and fully completed the medical questionnaire (if required)
…on the date you generate a quote.
These eligibility requirements apply to all three plans Travelex Insurance offers: Trip Cancellation & Interruption, Medical Only, and All-Inclusive.